Shipping Policy

Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed on weekends or public holidays. You'll receive a confirmation email with tracking information as soon as your order ships.

Delivery Times
Once dispatched, delivery typically takes 7–12 business days, depending on your location and local customs processing. Please note that delivery estimates are not guaranteed and can occasionally be affected by factors outside our control, such as customs delays, weather, or carrier disruptions.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order. Any applicable rates will be displayed before you complete your purchase.

Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before ordering.

Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please contact us at [support email] with your order number, and we'll be happy to look into it for you.

Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address, though we'll do our best to assist if you notify us before dispatch.